Account Management
Troubleshooting related to signing in, changing account information, and account security.
For all cases, make sure to check the following: Were the student's username and password entered correctly? Is the student's device properly c...
Thu, 11 Feb, 2021 at 6:26 AM
One or more students are missing from an imported classroom There are 2 possible reasons a student did not get imported from a Google Classroom: Studen...
Mon, 11 Jan, 2021 at 1:48 PM
If you do not have your login information. Please submit a help ticket or email help@boomlearning.com This guide will explain how to: Sign in to your Sch...
Tue, 19 Jan, 2021 at 2:18 PM
This guide will explain how to use the School Dashboard to add teachers to the school account, assign purchased memberships and points, and how to purchase ...
Wed, 6 Jan, 2021 at 11:54 AM
Your school sent you an invitation to join their school account in the form of an email or a notification in your Boom account that looks like this: ...
Tue, 3 Nov, 2020 at 12:51 PM
If you have multiple Boom accounts and need to merge them together, this article will cover the steps you need to take depending on your particular situatio...
Sat, 20 Feb, 2021 at 5:37 AM
This article will walk you through how to assign an account to a new teacher. This is for school/organizational owned accounts only. This will allow admins ...
Thu, 21 Jan, 2021 at 11:25 AM