Account Management
Troubleshooting related to signing in, changing account information, and account security.
For all cases, make sure to check the following: Were the student's username and password entered correctly? Is the student's device properly c...
Thu, 11 Feb, 2021 at 6:26 AM
This article will explain how to troubleshoot the most common problems experienced when importing a Google Classroom to Boom. If you can't find the sol...
Wed, 25 Aug, 2021 at 10:55 AM
This article provides an overview of the School Dashboard Account and is intended for school/organization account managers only; this information does not a...
Tue, 19 Apr, 2022 at 5:34 PM
This guide will explain how to use the School Dashboard to add teachers to the school account, assign purchased memberships and points, and how to purchase ...
Wed, 6 Jan, 2021 at 11:54 AM
Your school sent you an invitation to join their school account in the form of an email or a notification in your Boom account that looks like this: ...
Tue, 15 Feb, 2022 at 2:33 PM
If you have multiple Boom accounts and need to merge them together, this article will cover the steps you need to take depending on your particular situatio...
Tue, 14 Sep, 2021 at 4:10 PM
This article will walk you through how to reassign an account to a new teacher. This is for school/organizational owned accounts only. TABLE OF CONTE...
Fri, 24 Sep, 2021 at 8:01 AM