Boom Learning Support
English
English
French
Spanish
Welcome
Login
Sign up
Home
Solutions
Forums
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
+18339692666 (please schedule a call see below)
Knowledge base
Quick Start Guides
All Quick Start Guides
8
Quick Start Guide for Teachers
Quick Start for Authors: Learn to Sell Boom Cards
Quick Start Guide for Schools and Admins
Quick Start Guide for Students and Parents
Join Our Community
View all 8
Webinars
21
Boom Back-to-School Symposium 2023
January 2023 Webinars Calendar
Intro to Boom Learning Webinar
12 Days to Winter Break with Boom Cards Webinar Handout
Creating Boom Cards with Audio Webinar Handout
View all 21
The Research Behind Boom Learning
3
A Solid Foundation: A Platform Focused on Privacy, Security, Scale, and Performance
Powerful Education Research to Make Your Teaching Go BOOM!
Research Evidence of the Benefits of Boom Cards in Instruction and Intervention
Contacting Us
Customer Service
4
Schedule a Call
Email Support for Existing Customers
Renew or Upgrade Membership Levels for Existing Users
How to Share Pictures, Videos, and Stories with Boom
For Parents and Students
Parent and Student FAQS
6
Parent Letter - Logging in and Understanding Progress Reports
Technical Specification — What You Need To Make Boom Cards Work
How do Students earn Coins, Gems, and Pulses (Lightning Bolts)?
Parents and Students: Change your own Password
How Students can see Results: Progress, Plays, and Gems
View all 6
Teaching with Boom Learning
Getting Started - Adding Students
15
Intro to Boom Learning Webinar
Sharing Students (Colleagues)
Setting up Your Profile
Creating a "Sign in with Boom" Classroom and Adding Students
Moving and Sharing Students Between Classrooms
View all 15
Privacy Matters
4
Boom Learning Opt-In Permission Slip
Keeping rosters private - FERPA & HIPAA Compliance
Vendor And Consortium Approvals in Place
How to Change Classroom Privacy Settings
Student Account Management
3
How to Change & Reset a Student's Password
Simplifying student sign-in with Picture Passwords and Classroom Sign-in
How to change student usernames, nicknames and lock classrooms
Assigning Boom Cards to Students
11
FastPlay and Fast Pins to Play and Share Decks
Assigning, Un-assigning, and Playing Boom Cards
Assigning Boom Cards in a Learning Management System (LMS)
What cards do the students see?
Screen Sharing Fundamentals
View all 11
Progress Reports
4
How to reset student reports (aka delete student data)
Human Scoring for Open Response Fill in the Blank
Student Data Reports (Grades and Progress)
How to Export and Print Boom Reports
Buyer Questions
Boom Cards
12
Points: What are they and why do you use them?
My Deck Doesn't Appear in My Library
Where Are My Boom Cards? - Redeeming Purchases From External Websites
Missing Purchases (aka Using the Boom Learning Store)
Complete My Bundle Price Discounts
View all 12
Membership Accounts
8
Which Membership Should I Choose?
Why Do I Need To Sign Up & What Am I Buying Again?
I have an account and I didn't sign up. Have you charged me for an account?)
Free Trials
Account Sharing Is Not Allowed
View all 8
Gifts
0
Ratings and Feedback
2
Feedback: How to Contact an Author/Seller on the Boom Store
Ratings
Rules & Conditions for Promotions & Giveways
11
Sweepstakes Official Rules
Instagram 1000 Sweepstakes
2022 Teacher Appreciation Sweepstakes
"Win Cash for Your College Fund" Rules
2022 Customer Survey Sweepstakes
View all 11
Memberships Don't Include Cards or Points
1
Memberships vs. Points: What's the Difference?
Creating Boom Cards
Making Decks
21
Bottom of cards gets cut off
Assign your own Decks to Students with Private Publishing (Decks I've Created)
What if I accidentally delete an item from my deck's template card?
What answer types are there? Does every card need to have a question?
Can I write my own decks without selling them in the store?
View all 21
Converting Files to Boom Cards
5
Importing from Powerpoint For Mac (Video Tutorial)
Importing from Microsoft Publisher
Importing from PowerPoint in Windows
Convert Google Slides to Boom Cards
Printables
Creating with Sound
7
A Video Tour of Creating With Sound
Making Draggable Sound Objects
Converting m4a and mp4 files to mp3 files (all platforms)
Recording Sounds for Boom on the Macintosh
Converting sounds to work with Boom on the Mac
View all 7
Drag and Drop, Drop Zones, and Moveable Pieces
2
Troubleshooting Drag and Drop
Creating Multiple "Correct" Drop Zones on One Card
Fonts, Images and Clip Art
10
Font, Clip Art, & Voice Over Artists Permissions List
Acknowledging Artists and Font Authors
How to Crop an Image
Making a Cover Image
Special Symbols and Characters and On-screen keyboard
View all 10
Working with Video
1
Adding Video
Selling Boom Cards
Getting Started
16
Acceptable Use Policy for Public Authors (Publish to the Store)
How to name your decks
Content Icons for Cover Images
How to Create a Bundle
Can I sell images or decks as a bundle instead of individually?
View all 16
Payments, Sales Tax and More
13
How Points Work for Sellers
Understanding Sales to Schools and Businesses
What to Consider When Setting Your Prices
Understanding your Sales Reports (Tax Records)
Complete My Bundle Payouts
View all 13
Selling on External Sites
4
Selling Boom Cards in Other Places - MANDATORY READING
Set your BoomURL
Common Pitfalls - Creating Clickable Links in External Documents
Short Term Promotions
Infringement Issues
3
Your Item was Taken Down
Reporting Infringement of your Copyrights
Licensing Links
Account Details - Including Payment Records
Purchases
5
Finding your payment records
Receipt
Manage Your Credit Card
Refunds
Paying for Boom with Donors Choose
Change my Account
8
Why do I need two different pictures of me: an author and teacher picture?
Downgrade an Account
Cancel an Account
Adding or Changing your Email Address, Username, or Sign-in Assistant
Not Receiving Emails
View all 8
Troubleshooting
Boom Card Player
7
My child has lost his or her password
Using the Notebook Feature
Boom Cards are not playing sounds
iPad Issues
Kindle Fire
View all 7
FAQs
12
Can I change my USER ID?
My library is gone! I can't find my students! Where is my deck?!
What happens to my paid membership or free trial when it expires?
Mouse doesn't move (and other teletutoring screen share questions) (Zoom)
Forgot my password / reset password
View all 12
Welcome Series
Welcome Series
9
Welcome to Boom Learning
Getting Students Off to the Right Start
Finding & Managing Teaching Resources
Boom! How to Set up a Classroom
Boom! Actionable Data for Rapid Intervention
View all 9
Buying for Schools and Businesses
Purchasing for Organizations, Buying for Schools
10
School & Organization Purchases: What's Included?
Buying Boom Cards for a School or Organization (Paying with a Purchase Order)
2022-2023 Prices for School/Organizational Purchases
New Jersey Business Registration & Certificate of Authority
Buying Subscriptions or Points for Others
View all 10
Agents Only
Archived FAQs
14
Help For Schools: 60-Day Free Trial of a School Account
Price Increases for 2021
Cookie Policy September 11, 2017
Cookie Policy May 25, 2018
Cookie Policy March 25, 2020
View all 14
Privacy and Legal Terms
Current Privacy Notices
8
General Privacy Notice
Kid-Friendly Privacy Notice
Information Security Plan
Data Elements
Subprocessor Disclosure
View all 8
Current Terms of Service
5
Terms of Service
Public Author Terms of Service
Terms and Conditions for the Boom Learning Teacher of the Month Program
Entity Terms of Service
Premier Publisher Program
Copyright Information
2
Reporting Copyright Infringement
Acknowledgements
Archived Terms and Notices
14
Terms of Service July 1, 2021 (archived)
Privacy Notice Regarding the Data of Non-US Subjects (2021-2022)
Subprocessor Disclosure (2021-2022)
2022 Consumer Privacy Protections - California, Colorado, Connecticut, Utah, and Virginia
Data Elements May 10, 2022
View all 14
School/ Organizational Account Managment
Account Management
6
School Dashboard Account Admin Access and Management
Adding and Provisioning Teacher Accounts with the School Dashboard
School/Org Admins: Transfer an Account to a New Teacher
For School Admins: Delegate School Dashboard Access
School/Org Admins: Removing Teachers From the School Dashboard
View all 6
Community forums
Showing recent updates
Start a new topic
Boom Learning Forums
Announcements
0
System Status
1
October 4th, 2021 General Internet Outage Alert
Posted by
Justice Amsbury
,
about 2 years ago
Last Reply
by Mary Oemig
about 2 years ago
Creating with Boom Cards
7
Add a table?
Posted by
Gabrielle Holma
,
9 months ago
Last Reply
by Leighton Sayers
about 2 months ago
boom cards
Posted by
Misty.trent
,
10 months ago
Last Reply
by Lacie Glenn
2 months ago
GIFS
Posted by
Jmoyerta
,
4 months ago
Last Reply
by Jmoyerta
4 months ago
See all 7 topics
Speech Language Pathology Forum
2
How to add 1 to 4 students and not a whole classroom
Posted by
Trish Brusseau
,
11 months ago
Last Reply
by Aleana Perrine Gavina
7 months ago
red
Posted by
Elsie Rochford
,
7 months ago
Last Reply
by Elsie Rochford
7 months ago
Boom Cards en Español
0
Enseigner avec Boom Cards (en français)
0
Teaching Primary with Boom Cards (pre-K to 2nd)
1
Is this user friendly for prek students?
Posted by
K Brown
,
over 1 year ago
Last Reply
by Jordan Santiago
8 months ago
Teaching Upper Elementary with Boom Cards
0
Teaching Secondary STEM (Science, Technology, Engineering and Math) with Boom Cards
1
test
Posted by
michael onarinde
,
about 1 year ago
Last Reply
by Brandt Blackwell
about 1 month ago
Teaching Secondary English Language Arts and Writing with the Boom Learning platform
0
Teaching Music using the Boom Learning platform
1
Motivating Beginning Band members
Posted by
Cathie Bonville
,
almost 2 years ago
Last Reply
by MaKenzie Gautreaux
8 months ago
World Language teachers forum (in English)
0
Boom Cards for IEPs and 504s and other Special Education needs.
2
Ipads+clever
Posted by
Bobette
,
7 days ago
Last Reply
by Bobette
7 days ago
Ipads - signing in
Posted by
Bobette
,
over 1 year ago
Last Reply
by CHARVITHA KAMMA
6 months ago
Social Emotional Learning with Boom Cards
1
social skills
Posted by
Cheri A Brown
,
about 1 year ago
Last Reply
by Mohammad Mashwani
about 1 month ago
Occupational, Vision and other Complementary Therapies forum
0
Teaching Career and Technical Education with Boom Cards
0
Teaching the Arts with Boom Learning
0
Teaching Health and Physical Fitness with Boom Cards
0
Homeschool Forum
0
Help Desk Software
by Freshdesk