Congratulations, your school has promoted your account to be a delegate to help out! Now What? 

This article is here to help you navigate the new School tab in your account. 


If you have any specific question, click the link below to be taken directly to that portion of the article. 


TABLE OF CONTENTS

Navigating your School Dashboard


When you are promoted, the first thing you will see in the new "School Tab" in the top of the screen. This tab is where you will be able to view the School dashboard where you can 



When you Click the School Tab, you will be brought to the Dashboard! 




School Information Tab

Your School Information tab provides a general overview of your School Dashboard. Information is divided into five areas: Account, School Address, Address, School Private Data, and School Library.


Account

This section displays information about the School Account, you will not be able to edit or make changes this section.  


UserID: This is a unique ID attached to the School Admin account and cannot be changed. 


Username: This is the username the admin will enter on the "Sign In" page to log into the School Dashboard. 


Email: This is the email address set as the email used to login and/or to request password resets for the school account.


School Address

The information in this section is used on correspondence such as quotes and invoices, so please ensure that it looks accurate. You can update each field by clicking on it.



Address

This section contains your school's full billing address. You can click on each field to make changes if needed.



School Private Data

This section contains information about your purchases, expiration date, and contact information. The only editable information in this section are the Accounts Payable and School Manager email fields.



Points: How many unassigned points are available to distribute to your teachers.


Boom Plus Seats: How many teacher memberships are available to assign to your teachers.


Organization Expiry: The expiration date of your subscription.


District Email Domain: Your school/district's email domain (the information after the "@" symbol).


Student Pool: This is an unused feature, please feel free to ignore this field.


Accounts Payable (email): The email for your Accounts Payable contact.


School Manager (email): The email of the School Dashboard manager.



School Library


This section is where you can turn on/off your school's Library access. For more information about what a school Library is, take a look at this article.



Teachers Tab 

From this page you can add and invite teachers to your managed teachers, add a subscription to all of your teachers, and modify any of your teacher's accounts. 



Note: Just because a teacher account is linked to the School Dashboard does not yet mean that they are upgraded to the school subscription. For specific instructions on how to add and upgrade your teachers, please refer to this separate guide: Adding and Provisioning Teacher Accounts with the School Dashboard.

 


Account Details 



Contains the Email, Nickname, School Name that is attached to the teacher account. 


The nickname is the teacher's name that students see. Both the teacher and the School Dashboard admin can see and change this name from theh Actions section


The School Name can be seen and edited by the School Dashboard admin from the Actions menu 

 

Subscription


This field shows whether a teacher account is upgraded into the school’s subscription. If "starter" is listed, the teachers account is expired and if you see "Boom Plus" the teacher is currently Subscribed to your Schools subscription. If your school is taking part in Boom Passport, you will see a Globe in place of "Boom Plus". 



Status 


This field shows when a teacher account is set to expire. If successfully added and upgraded, that teacher account expiration should read as a green SUBSCRIBED, and the date should match your school’s expiration date on the School Information Tab.



If this field is showing a red EXPIRED message, that means that the teacher previously had a subscription that is expired. A blank expiration date indicates a brand-new teacher with no Subscription applied. 

 

Points 

The Points field shows you the current points balance of a teacher. 


Activity  


This field shows the last time this teacher logged into their account and the number of decks in their Library. If this field is blank, that means that teacher has never logged into their account. The last login date can be used in conjunction with the Purchased Decks field to gauge a teacher's usage.  


Th total of decks in a teacher's account includes free decks and decks purchased with points. If the teacher previously used Boom before joining the school account it will also include all previously purchased decks.



Actions


You will be able to do the majority of your management from the action section of the Dashboard.


In your Action Section you can send Password Reset emails, edit teacher information, transfer teacher accounts, release teacher accounts, Manage Teacher Points, and Add/Reclaim teacher Subscriptions.


Clicking the down arrow to open the drop-down down menu, you will see the option to Reset the teachers Password, Edit their Info, Transfer the account to a new teacher, promote the account to a delegate, and release the account from the school.


Send Password Reset


The Reset Password option allows you to send a teacher a reset password link. Once they click this link, they will be prompted to create a new password. 


If your teachers are not getting the password reset link, make sure our emails are whitelisted. You can find more information about whitelisting here. 


Edit Teacher Info


Clicking the option to edit Teacher Info, you will be able to edit the teacher's information, including Nickname, Username, Email address, and the school information saved in their account. 


Transfer Account

Transfer Account allows you to assign an account to a new teacher while removing any personal information from the old teacher. The new user will keep access to the account's library and student data. This function only works when the new teacher doesn't already have an account. For help to reassign an account to an existing teacher please contact [email protected].


Promote to Delegate


Promote to delegate is not available as a delegate. If your school needs another user promoted to a delegate, the school admin will need to make that change. 


Release Account


Releasing an Account from the school means that:

  • All of the points will be returned to the school's point balance. 
  • The Subscription license will be returned to the school.
  • Any purchased materials in the teacher account will no longer be available to the school. If you want to keep the purchased materials use "Transfer Account" instead.  

A release cannot be reversed without the teacher accepting an invitation to rejoin the school. 


Manage Points


The Manage Points button allows you to assign or remove points to/from a teacher account. Just type in the number of points you'd like to transfer from your School Dashboard into the teacher's account.



To remove points, simply use a - sign before the amount. You can always check your total number of school points in your School Information tab.  



Add/Reclaim Subscriptions


Managing your teachers Subscriptions is easy. Press the Blue "+ Subscription" button. If the teacher was assigned a subscription and you want to reclaim the Subscription to add it back to your Seat Balance.  



Students Tab


The students tab contains some of your teachers' student data. This chart is searchable using the search bar. Information can then be copied and pasted into a spreadsheet.




Teacher ID: The User ID of the teachers that owns this student profile.


Student Nickname: The nickname given by the teacher who created the student profile.


Student Email: This will only display for students who have been imported via Google, Microsoft, Clever, or ClassLink. Student accounts created within Boom (and use the "Log in with Boom" option) do not have an email address by default.


Student Username: The username generated by the system or created by the teacher. It can be used to log in as the associated student.


Student ID: The unique ID used to identify the student account. This cannot be changed and is not used to log in.


Last Login: The last time the student logged into their account.


Other usage data, such as activities assigned/completed and grades, can only be accessed by the teacher.


For more information about student data privacy, please see: Student Privacy Notice.



Subscription Tab


The Subscription tab contains a quick School Account Usage report as well as your purchase history. You can also request new estimates here using the "New Quote For School" button.



You can find out more information on submitting add-on estimate requests in this guide, and information on submitting renewal requests in this guide.


Points Tab

The points tab displays a table with information about when points were distributed to and from teacher accounts within the School Dashboard. It keeps a record of the date and time of the points transfer, the email and User ID of the teacher, and how many points were moved.



If you have any further questions, please feel free to email us at [email protected] or call us at (833) WOW-BOOM. A real human will happily help you!