FAQs

Setting Up Google Classroom with Boom Learning
This guide is designed to walk users through every step of setting up Google Classroom and integrating their Google Classroom with Boom Learning. This guide...
Tue, 21 Apr, 2020 at 5:21 PM
Can I change my USER ID?
No. You cannot change your user id.  Your user ID is an internal tracking code for your account. It cannot be changed. What you can do is change is ...
Thu, 30 Apr, 2020 at 12:34 PM
My library is gone! I can't find my students! Where is my deck?!
If your Library appears to be missing or missing items or if you are missing students or decks you made, this usually means that one of these things happene...
Sat, 16 May, 2020 at 7:46 AM
What happens to my paid membership when it expires?
TABLE OF CONTENTS DECK STORAGE STUDENT ASSIGNMENTS AND STUDENT DATA (INCLUDING SCHEDULED DELETION) DECK STORAGE PURCHASED DECKS remain in your Libr...
Tue, 15 Sep, 2020 at 11:26 AM
Mouse doesn't move (and other teletutoring screen share questions) (Zoom)
We have a video that discusses best practices for using Boom Cards in teletherapy and teletutoring: please watch it - https://youtu.be/4GsB4LFVLPY.  For...
Mon, 28 Sep, 2020 at 10:47 AM
Forgot my password / reset password
To set or reset a password go here and provide your email address. https://wow.boomlearning.com/forgot
Mon, 28 Sep, 2020 at 12:59 PM
Help - How to Contact Us - Boom Learning Customer Service
The best way to reach us is through our Help Center. You can get there by clicking the floating help button and typing Help. If you cannot find an FAQ that ...
Tue, 20 Oct, 2020 at 10:01 AM