Boom Learning Support

Some of our users are only a teacher OR an author, not both. They only need one picture and one "nickname". If you are BOTH a teacher and an aut...

You can downgrade an account from Settings. If you have a free promotion, you may end your free promotion at any time and shift to a different account level.

If you are contacting us to "CANCEL" and account first decide do you want to Delete the account or Downgrade it to a free account. Then select...

You can add a password by first adding an email address in My Settings. You can also connect or disconnect a Google login there. Once you have an email addr...

To change or add additional login options, go to Settings, Account Information. There you can delete Google connections. You can type over and change yo...

If you are not receiving emails (confirmation, verification, or newsletter) drop us a note. Be sure to include your email you used to subscribe to Boom Lear...

A Single Student To delete a student account, login as the teacher, go to Classes, find the correct section, find the student, click the action button, ...

To change your email address go to Settings. Type over the old email address with the new one. If you can no longer access your account because you...

Your UserID is something we use for internal support purposes. We attach it to emails you sent to us from the Help Center so we can find your account faster...