You can downgrade an account in the Membership tab of "My Settings". From there, you can find a record of all your Payment Transactions as well as your current points balance and your membership status. If you have a free promotion, you may end your free promotion at any time and shift to a different account level.
If you downgrade your active membership, you will lose access to all paid features. If you are downgrading to avoid being charged for renewal, you should Cancel your membership. You can find more information in the Managing your Membership Article.
Once you enter your settings screen, you will see a new menu below the main blue navigation bar. Select "Membership." You will see your membership information and your points as well as your history of transactions. To change your membership, click the "Change/Renew" button.
You will be taken to a new page where you can see your membership status and a breakdown of all the membership tiers. To downgrade to a lower tier, press the "downgrade" button in the column of your desired membership.
If you're still using a Legacy Membership from before July 2024, all of the options might say "downgrade" or "upgrade." It's safe to ignore this, just pick the membership that best fits your needs.
