If images are not displaying when you or your students play a deck there are 3 likely causes.


1. Something in your network stack is blocking the Boom image server.

Go to this page: https://wow.boomlearning.com/help
And see if you can see the logo near the bottom.


You can also tap this link to see if it opens an image:

https://boom-cards.s3-us-west-2.amazonaws.com/imgsrc/images/p9pcLXJm27aNCCH6y-boom-learning-icon1.png

If you cannot see the boom logo, you should ask your school IT to unblock access to 

https://boom-cards.s3-us-west-2.amazonaws.com/


2. You may have a SECURITY setting in your browser.

Something like this: https://www.cnet.com/how-to/how-to-hide-images-on-specific-sites-in-chrome/


3. You may have an ad blocker blocking images


If this does not solve your issue... Email us with details about what device, browser, and versions you are using.