On August 1, 2024, the exemption to our Service Fee of 10% on redemptions for single decks sales at TPT is coming to an end. 


Here is our step-by-step guide for what to do next:

  1. Decide if you want to make a change now or wait and see. First gather some data.
    • You can see your historic redemptions from the Transaction Dashboard. There have been some challenges for adding .csv export that our team is working on solving. In the meantime, you can copy and paste the data into a spreadsheet. 
    • We cannot see any of your sales data on any external marketplace; but you can. Create a spreadsheet to add your external sales data and compare to your redemptions.
    • Please note, a buyer may wait a day, a week, a month, or never redeem their TPT purchases.
    • Your redemption to purchase comparison will tell a story about what you can expect for service fees and how much excess redemptions are a problem for your store in particular, if at all.  Everyone's experience is different.
    • We will be rolling out a lot of new tools to monitor your redemptions in August and September - make sure you are receiving Publisher emails. Contact help@boomlearning.com if you are not receiving announcements for Publishers.
  2. Once you have some data, you have a decision to make.
    • Continue to sell on TPT. Starting 8/1 an external sale will have 10% redemption fee. You can see those in your Boom Store Transaction Dashboard.
      • All those 8/1 and later redemptions are eligible for action from our integrity team.
      • Consider how to handle transferable licenses at TPT. Because TPT requires you to offer a Transferable license, the items you sell at TPT are fundamentally different than what we offer at Boom Learning - one purchase, one user. You may want to increase your price to reflect to account for the transferable nature of the license or indicate that transferable licenses cannot be honored for your Boom Cards and that they should get a refund if they purchased a transferable license. 
      • Consider which optional programs to participate in. We do not discount redemption fees incurred by volume licenses or similar discount programs (such as School Access and Flex).
      • Make sure your bundles are being sold using the one-click bundle redemption link. We do not adjust when bundles are listed using individual deck links. We advise against using the TPT bundle tool.
    • If you decide to stop selling on TPT, first remove your Boom Cards listings on TPT. You may want to let your Boom Cards customers know you will no longer be selling Boom Cards on TPT. You should offer refunds as appropriate.
      • Then decide if and when you want to stop redemptions at Boom. 
      • Consider communicating to anyone who has purchased within 30-90 days (your choice) that they have a date after which redemptions won’t work. 
      • Decommissioning your TPT links in Boom Studio will break ALL external marketplace redemption links (TPT, Etsy, website, blog, newsletter, etc.). 
      • Buyers will not be able to redeem their purchases using the broken redemption links. You can learn more about disabling redemption links here. 
      • We will redirect failed redemptions to you and TPT.


More Redemptions than Purchases? Contact our Integrity Team