If you are experiencing an issue or have a question that is not addressed in our FAQ articles, please use our Help Center to submit a support ticket.
When you contact us through the Help Center, we automatically receive your userID for your Boom account, so it helps us assist you faster. Please complete the form to the best of your ability and describe your questions. One of our team members will reply to you as soon as possible to help resolve your situation.
Boom Learning Support Portal
Once you have submitted a ticket, you can create a login for our Support Portal that will allow you to track your ticket's status. This login is separate from your Boom Learning account.
Reply directly to emails sent from our support team in order to keep everything in one place. This will help us respond to you in a timely manner.
Emailing Us Directly
If you must email us outside of the Help Center, please use these email addresses depending on your question: