This FAQ will walk users through how to adjust their membership levels. You will learn how to use our website navigation to find self-service options for account renewal and upgrading.


To adjust your membership level, you will first need to sign in. Then, click on the menu in the upper right corner.


Click on "My Settings".



Next, click on your Membership tab.


In the Membership Information box, click on the colored text after "Membership Level". In the screenshot below, the account currently has a Starter membership.


Clicking on the text will bring you to our Membership Plans page. Beneath the membership that you would like to purchase or renew, click on the "Choose" button. If you need some help deciding which membership will best meet your needs, please refer to this guide: Which Membership Should I Choose?



If you have not already added your address to your Boom account, you will first be asked to provide your address for billing purposes. 


After confirming your address, a pop-up will appear to confirm your selection and purchase total (including tax, if applicable). Click on the PayPal button to pay using your PayPal account, or click on the Card button to use a credit/debit card.



If using PayPal, you will be redirected to PayPal's website to complete the purchase.



If you are paying with a card, you will be asked to enter your card information. This will save your card on your Boom account as a payment method; you can always remove it from your Account Settings. Card purchases are processed through the secure payment platform, Stripe.



When your payment has been processed, you will receive a confirmation on-screen as well as an email with your receipt. You can also view the record of your transaction in your Account Statement.